Booking & Cancellation Policies

A non-refundable deposit may be required for selected services.

We kindly ask for a minimum of 48 hours’ notice should you need to cancel or amend your appointment. If sufficient notice is not given, the following charges will apply:

• 50% of the service cost for cancellations or amendments made with less than 48 hours’ notice
• 100% of the service cost for cancellations or amendments made with less than 24 hours’ notice

When booking online, you will be asked to provide card details. No payment will be taken at the time of booking; and these are subsequently only kept on file in the event of a cancellation fee, they cannot be used to pay for services carried out. The above cancellation policy will still apply.

We reserve the right to refuse any booking. 

Please note that prices shown on our website are intended as a guide only. Following a consultation, your personalised quote will reflect the time, products, and expertise required to carry out your service and therefore overrides any prices shown online.

By booking with us, you automatically agree to these terms and conditions.